Privacy Policy

Who We Are

Bellavest (“we”, “our”, “us”) provides beauty and fragrance commerce services for customers in the UAE and GCC. This policy explains how we collect, use, share, and protect your personal data.

Data We Collect

• Identity and contact details (name, mobile, email, addresses).
• Order and payment details (excluding full card secrets).
• Device, IP, and session data for fraud prevention and performance.
• Support interactions and delivery feedback.

How We Use Data

• To process orders, deliver products, manage returns, and provide support.
• To prevent fraud, abuse, and payment risk.
• To send transactional updates and (where permitted) marketing communications.
• To improve product selection, service levels, and site performance.

Legal and Regulatory Basis

Bellavest operates under applicable UAE legal frameworks, including UAE consumer-protection obligations, tax regulations, and UAE data-protection requirements (including Federal Decree-Law No. 45 of 2021, where applicable).

Sharing and Processors

We share data only when needed with trusted processors such as payment gateways, logistics partners, fraud-screening providers, CRM/communications tools, and cloud hosting vendors under contractual safeguards.

Retention and Security

Data is retained for legal, accounting, and operational needs, then deleted or anonymized. We use access controls, encryption in transit, and monitoring to reduce unauthorized access risk.

Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, or objection regarding your personal data. You may also opt out of marketing at any time.

Contact

For privacy requests or complaints, contact privacy@bellavest.com